Your Privacy Matters

Information We Collect

Depending on how you interact with Uniqly Yours, we may collect:

• Contact information: Your name, email address, phone number, and communication preferences.
• Order information: Product selections, sizes, colors, design ideas and request notes, personalization details, shipping addresses, and order history.
• Custom order materials: Artwork, photographs, logos, names, messages, and other materials you voluntarily submit.
• Payment information: Payments may be processed by third-party providers. We do not intentionally collect or store complete payment card numbers on our own website.
• Website information: Browser type, device information, IP address, pages visited, and cookie-related information.

How We Use Your Information

We use personal information to:

• Respond to customer inquiries.
• Discuss and fulfill custom orders.
• Process purchases and deliveries.
• Provide order updates and support.
• Honor communication preferences.
• Send permitted promotional messages.
• Improve our website and services.
• Maintain business records.
• Comply with applicable laws.

We do not sell customer contact lists to third-party marketers.

Email & Text Communications

When you contact Uniqly Yours, we may use your contact information to respond to your inquiry and provide related follow-up information.

If you select email or text as your preferred communication method, we will make reasonable efforts to honor that preference.

Messages related to your inquiry or order are separate from optional marketing communications.

You do not need to subscribe to promotional communications to receive a response to your inquiry or information about an order.

We send promotional emails or marketing texts only when permitted by law and any required consent has been obtained.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. Where supported, you can reply STOP to opt out of marketing texts.

Custom Designs & Uploaded Materials

When you submit design ideas, request notes, artwork, photographs, logos, names, or other materials through a custom request form, we use them to review and respond to your request. If you place an order, we may also use the necessary materials to prepare and fulfill it.

We may share necessary design files with printing, transfer-production, or fulfillment providers to complete your order.

We will not intentionally use your personal photographs or custom designs in public promotional materials without appropriate permission.

Please avoid submitting sensitive personal information that is not necessary for your order.

Third-Party Services

We use, or may use as storefront features become available, service providers to operate Uniqly Yours.

• HubSpot: Website hosting, contact forms, customer records, and communications.
• Shopify: Online storefront, order management, and ecommerce services when enabled.
• Printify and production partners: Product creation and fulfillment when applicable.
• Payment and shipping providers: Transaction processing and product delivery.

These providers may process information according to their own privacy policies and their agreements with us.

Cookies & Website Analytics

Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website activity, and improve performance.

Certain cookies may be set by HubSpot or other integrated services.

Our website uses HubSpot's cookie consent tools to provide applicable cookie notices and choices.

You may also manage cookies through your browser settings.

Information Sharing

We may share personal information with service providers when reasonably necessary to operate our business, fulfill orders, process payments, provide support, or maintain our website.

We may also disclose information when required by law or to protect legitimate legal rights.

We do not share customer information with unrelated businesses for their independent marketing purposes without appropriate authorization.

Data Security & Retention

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, and disclosure.

No website or electronic storage system can guarantee complete security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain required business records, resolve disputes, and comply with applicable law.

Your Privacy Choices & Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also withdraw marketing consent or update your communication preferences.

To submit a privacy-related request, contact privacy@uniqlyyours.com .

We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we learn that such information was collected improperly, we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website features, service providers, or legal obligations.

When changes are made, we will update the effective date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.